Customers need to check the status of the goods and can exchange / return the goods at the time of delivery / receipt in the following cases:
The goods are not of the correct type or model in the ordered order or as on the website at the time of order.
Not enough quantity, not enough sets as in the order.
External conditions are affected such as packaging tear, peeling, breakage ...
Customers are responsible for submitting relevant documents proving the above deficiencies to complete the return / return of goods.
2. Regulations on the time to notify and return returned products
Time of return notice: within 48 hours after receiving the product in case the product lacks accessories, gifts or broken.
Product delivery time: within 14 days after receiving the product.
Product return location: Customers can bring products directly to our office / store or by mail.
In case you have comments / complaints related to product quality, please contact our customer care line.